15+ years building and maintaining production environments from the datacenter floor up. Single-handedly manages an 8-rack colocation with 200+ servers across Windows and Linux, supporting millions of end users.
Built centralized logging across 65+ servers using Graylog with sidecar collectors, JSON extractors, and GELF streams — replacing direct server access with proactive visibility for all departments
Developed a PowerShell backup validation pipeline auditing 90+ client databases across multiple SQL Server instances, centralizing reporting and replicating verified backups offsite to Azure Blob for DR
Built a weekly restore log parser processing weekend results for all 90 client databases, producing a Monday-morning report used by support and engineering to prioritize fixes
Planned and executed two solo on-premises to Azure migrations (London and Singapore regions), reducing latency for international clients and establishing a repeatable cloud migration pattern
Designed an HAProxy configuration dashboard parsing backup configs as source of truth, mapping web servers to applications — used daily by client support and developers
Built a client/server lookup dashboard: PowerShell extracts SQL Server data to JSON, PHP/JS frontend provides fuzzy search and one-click environment links
Built centralized SSL certificate automation (DigitalOcean API, Certbot, ServerPilot API) managing wildcard certs across 50+ WordPress sites with automated weekly renewal
Automated nightly WordPress backups across 50+ client sites with Bash scripts pushing to Rsync.org for months of retention with scripted restore capability
Single-handedly built and maintain an 8-rack colocation: assembled Supermicro servers from chassis up, managing storage across Synology NAS and Dell EMC SAN with iSCSI-backed SQL Server instances
Deployed PRTG monitoring for drive usage, CPU, memory, SSL certs, and SQL Server health across 65+ servers with Pushover and Teams webhook alerting
Configured AWS site-to-site IPSec VPN and Direct Connect with BGP routing (FRR on pfSense), linking the Tampa colocation to AWS for hybrid cloud connectivity
Solo 24/7 on-call for all infrastructure and database incidents — resolved a 3am ISP-level outage by isolating a silently reassigned mid-block IP and cutting over with DNS failover
Help Desk Technician
ByDesign Technologies Inc.
Tampa, FL • 2010 — 2016
Promoted to Systems Engineer after 6 years of expanding responsibility — began building and assembling servers from day one while progressing from desktop support to full infrastructure ownership
Served as first point of contact for all IT issues across a 35–90 person organization; earned "Most Helpful" company award (2012) for consistently positive, can-do support
Built and deployed 100+ desktops and 50+ servers, gaining hands-on experience across Windows Server, Linux, networking, and hardware that became the foundation for the Systems Engineer role
IT Support Technician
Forman PA
2008 — 2010
Provided front-line technical support across Windows environments: hardware, software, networking, and user administration for a professional office
Managed Active Directory user accounts, permissions, and workstation access
Built and maintained office file server and printer infrastructure
Independent Projects
AI Agent Workflow Automation (Hermes)
Built agent-based automation workflows orchestrating multi-model AI (Claude, DeepSeek, Gemini) via OpenRouter to automate infrastructure tasks, code generation, and system administration as a daily driver
Proxmox AI Sysadmin (pveHermes)
AI agent that manages a multi-node Proxmox cluster via natural language: LXC/VM lifecycle, template management, network configuration, and SSH key management through the Proxmox REST API
Centralized Homelab Monitoring
Deployed a centralized observability stack (Prometheus, Grafana, Loki, Promtail, Alertmanager) across a multi-node Proxmox cluster and pfSense, with infrastructure health scoring and capacity planning dashboards
StockData Analytics Platform
Self-contained quantitative analytics platform processing ~27M rows of OHLCV data across ~11,860 US equities in PostgreSQL 16, with 8 SQL-based quantitative reports and an automated ETL pipeline
Education & Certifications
Full Sail University — B.F.A. Digital Arts & Design (2006–2008)